• LogicNow allows you to take full control of your companies help desk and customer service operations. Manage incoming email, track and manage customer requests and monitor your work-load.
  • Access your outstanding tickets or incidents via the fully web based interface, designed for multiple devices and browsers.
  • LogicNow is fully cloud based, get up and running with your new help desk and customer service system in minutes. Nothing to install or download!.

Help Desk and Customer Service Solutions

LogicNow® provide help desk and customer service solutions in the cloud. Our software allows you to manage your incoming email, help desk incidents, reporting and much more.
We offer a no obligation, no credit card required, free trial above.

Over 8,000 Clients

LogicNow have provided online software solutions to over 8,000 companies in 93 countries since 2001. The web-based help desk solution and email management software streamlines web and email-based requests, improving customer support quality, efficiency, and response time.

Incoming Email

Manage incoming email with LogicNow, each email is assigned a tracking reference and can be managed by your staff.

User Front-End

LogicNow features an optional self-service and incident logging front-end for your clients.

Cloud Based

Fully cloud based, nothing to install or download. Access LogicNow via a dedicated URL for your company.

Reporting

Full reporting on your incidents and requests. Monitor who they assigned to, status, resolution time and more.